LA Tech Post

AI customer service vendors advertise resolution rates as high as 90%+. Here's what independent testing actually finds, why the gap exists, and how to get an honest number for your own business.

Gartner projects over 40% of agentic AI projects will be cancelled by 2027. Here's why AI agent projects actually fail, and the specific practices that keep a project out of that statistic.

A chronological, sourced timeline of the biggest AI industry events of 2026 — model releases, product shutdowns, pricing shifts, and acquisitions — tracked as they happened.

A tracked, dated record of major AI tool pricing changes in 2026 — GitHub Copilot's billing overhaul, AI SEO tool cost jumps, and the shift toward usage-based pricing across the industry.

A complete, dated record of every major AI product discontinued, shut down, or rebranded in 2026 — Sora, PlayHT, Tome, Windsurf, and more — with what to actually use instead of each one.